Help from HQN

HQN is the largest independent social housing consultancy in the UK. Over 650 organisations subscribe to our networks, which provide briefings and regional seminars on issues of concern to social housing. As you would expect, supporting boards is a big part of our work. HQN manages the National Federation of ALMOs and our Chief Executive sits on the housing inspection sounding board.

Our assistance for housing association and ALMO boards includes:

  • Regular briefing papers and regional workshops which explain key issues in social housing and what boards must do in response
  • Training needs analysis and bespoke training programmes for boards
  • Recruitment of permanent and interim executives
  • Recruitment of board members
  • Board and board member appraisal
  • Awaydays for boards to consider strategy
  • Reviews of boards and their relationships with stakeholders
  • Mediation between ALMOs and councils
  • Procurement strategies and managing major procurements
  • Practical advice on VfM and efficiency
  • Advice on improving resident involvement and satisfaction levels
  • Consultancy and training on asset management and finance
  • Preparation for all forms of housing inspection (we have assisted over 200 organisations at inspection).

Board members of organisations which subscribe to the Housing Quality Network may be entitled to free places at our regional workshops and can receive our briefings personally by email – please contact Claire Turner on 01246 413791 or email claire@hqnetwork.co.uk for details.